Emmanuel Q. - Virtual Assistant / Customer Service Representative

Philippines

per hour

$800

per month

4.9(0 reviews)

Philippines

Member since March 2024

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed38 WPM

📶 Connection80 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Emmanuel

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2
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3
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About Emmanuel Q.

Emmanuel works as a dedicated virtual assistant / customer service representative with 8 years of professional experience. Emmanuel focuses on eCommerce, Shopify, Customer Service, Order Processing for clients worldwide. Available at $5 hourly ($800 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Emmanuel's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant / Customer Service Representative

Experienced Amazon Seller Central Specialist I am an Amazon Seller Central Specialist with comprehensive expertise in managing and optimizing multiple Amazon Seller Central accounts. My skill set includes navigating Amazon policies, creating and appealing cases, ensuring listing compliance, updating listings, troubleshooting accounts, conducting account health reviews, creating shipments, and maintaining compliance with Amazon's Terms of Service. Seller Support and Customer Service Proficient in both Fulfilled by Amazon (FBA) and Fulfilled by Merchant (FBM) support, I excel in providing resolutions for a wide array of Amazon selling issues and customer concerns. Key Skills: Account Management: Proficient in managing accounts and handling financial responsibilities. Customer Service: Skilled in delivering excellent customer service and resolving issues efficiently. Detail Page Accuracy: Trained in correcting incorrect information on detail pages. Amazon Internal Tools: Expert user of Amazon's internal tools for various operational tasks. Lead Generation & Social Media: Experienced in generating leads and managing social media. Sales Reporting: Capable of preparing detailed weekly sales reports. Customer Feedback: Adept at determining and addressing customer negative reviews. Seller Performance Analysis: Skilled in analyzing seller performance metrics. Shipment Management: Proficient in tracking, creating, and updating shipments. Platform Monitoring: Experienced in monitoring multiple online platforms, including Amazon (US, DE, FR, UK, IT, NL, ES), Kaufland, and C Discount. Promotion Management: Responsible for issuing vouchers for promotional activities. Communication Tools: Familiar with Zendesk and other communication tools.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

8 years

Experience

Jobs Done

Skills & Expertise

eCommerce Shopify Customer Service Order Processing Amazon

Languages

EnglishFilipino

Industries Supported

Hire Emmanuel for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for Shopify Stores, VA for Dropshipping

Client Reviews

🛡️

Patrick Green - 9 months ago

Insurance Agency

Handles sensitive data with care and professionalism. Excellent!

Frequently Asked Questions about Emmanuel Q.

Can I interview Emmanuel before hiring?

Absolutely! You can request a video interview with Emmanuel before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Emmanuel work in?

Emmanuel is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Emmanuel work full-time and weekends?

Yes, Emmanuel is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Emmanuel use?

Emmanuel is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Emmanuel start?

Emmanuel can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Emmanuel sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Emmanuel to sign. This ensures your confidential business information stays protected.