Antony M. - Customer Success Specialist | Technical Support & Sales | Computer Engineer

Kenya

$6.60

per hour

$1,056

per month

4.5(0 reviews)

Kenya

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed51 WPM

📶 Connection57 Mbps

✅ Success Rate100%

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Hours per Week

How to Hire Antony

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About Antony M.

With 3 years of hands-on experience, Antony brings proven expertise as a customer success specialist | technical support & sales | computer engineer. Core competencies include Embedded Software, Software Development, Customer Service, Customer Support. Rates: $6.6/hour or $1,056/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Antony's Rate

$1,056/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Success Specialist | Technical Support & Sales | Computer Engineer

I am a dynamic Customer Success and Technical Support Specialist with over 3 years of experience delivering exceptional service in high-volume, fast-paced environments. My background spans resolving complex customer inquiries and driving consultative sales for JetBlue Airways, to troubleshooting hardware and firmware during my engineering internship at Gearbox Kenya. What sets me apart is my ability to blend empathy and clear communication with technical problem-solving. I am highly proficient in modern CRM platforms, including Salesforce, HubSpot, and Sabre Interact. Whether I am handling inbound customer support, de-escalating tense situations, or translating technical concepts into simple solutions for end-users, I am dedicated to maximizing client retention and delivering a seamless customer experience.

$6.60

Hourly Rate

$1,056

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Embedded Software Software Development Customer Service Customer Support Technical Support Customer Experience Hardware Prototyping Hardware Troubleshooting Customer Service Support Computer Technician

Languages

EnglishFilipino

Industries Supported

Hire Antony for: VA for SaaS, VA for E-commerce, VA for Retail, VA for B2B, VA for Real Estate

Client Reviews

🛡️

Patrick Green - 9 months ago

Insurance Agency

Handles sensitive data with care and professionalism. Excellent!

Frequently Asked Questions about Antony M.

Can I interview Antony before hiring?

Absolutely! You can request a video interview with Antony before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Antony work in?

Antony is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Antony work full-time and weekends?

Yes, Antony is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Antony use?

Antony is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Antony start?

Antony can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Antony sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Antony to sign. This ensures your confidential business information stays protected.