Coleen T. - Virtual Assistant | Customer Support | Email Management

Philippines

per hour

$800

per month

4.8(0 reviews)

Philippines

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed61 WPM

📶 Connection40 Mbps

✅ Success Rate99%

Meet Coleen

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Hourly Rate ($)

Hours per Week

How to Hire Coleen

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Coleen T.

With 5 years of hands-on experience, Coleen brings proven expertise as a virtual assistant | customer support | email management. Core competencies include Customer Service, Customer Support, Email Handling, Chat Support. Rates: $5/hour or $800/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Coleen's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Support | Email Management

I’m a Detail-oriented Virtual Assistant with 5 years of experience in the insurance industry as a Claims Analyst, now specializing in CRM management, customer service, and email management. Proficient in HubSpot, Zoho CRM, and GoHighLevel for tracking leads and client records, and in Google Workspace, Outlook, and Calendly for inbox management and appointment scheduling. Skilled in email outreach, appointment setting, cold calling, data entry, and administrative support. Proven record of processing claims and reimbursements accurately and on deadline while keeping client satisfaction high and records organized and compliant. Reliable and proactive, and comfortable working independently to help busy professionals and growing businesses stay organized and responsive.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Email Handling Chat Support Email Support Appointment Setter Virtual Assistance and Client Support

Languages

EnglishFilipino

Industries Supported

Hire Coleen for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

✨

Danielle Phillips - 1 year ago

Skincare Brand

Coleen's social media management has boosted our engagement 300%!

Frequently Asked Questions about Coleen T.

Can I interview Coleen before hiring?

Absolutely! You can request a video interview with Coleen before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Coleen work in?

Coleen is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Coleen work full-time and weekends?

Yes, Coleen is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Coleen use?

Coleen is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Coleen start?

Coleen can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Coleen sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Coleen to sign. This ensures your confidential business information stays protected.