Anne L. - Virtual Assistant | Customer Support

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Virtual Assistant | Customer Support

Hi, I’m Anne from Kenya - a dependable Virtual Assistant and Customer Support specialist with a background in healthcare and education. That background trained me to be patient, organized, accurate, and people-centered, which are the same qualities every busy client needs in a VA. What I do best: I help entrepreneurs, coaches, and small teams stay organized by handling the day-to-day tasks that eat up time. My core services include email and inbox management, calendar scheduling and meeting coordination, data entry and spreadsheet work, document formatting in Word/Google Docs, customer support via email/chat, CRM updates, and general administrative support. I’m detail-oriented and proactive - I don’t just wait for instructions, I spot small issues before they become big problems and keep systems clean. I’m skilled with the tools most remote teams use daily: Gmail + Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft Office (Word, Excel, PowerPoint), Zoom, Slack, Trello, Asana, and basic CRM/Helpdesk platforms. I type fast, I double-check my work, and I protect client confidentiality 100%. I follow SOPs closely, track tasks to deadline, and I communicate clearly so you always know the status of your work. My work style fits clients who value accuracy over speed, and reliability over hype. I’m calm under pressure, I enjoy repetitive “busywork” because it lets me build organized systems, and I take ownership of my tasks. If you need someone to clear a cluttered inbox, organize your calendar, format reports, or respond to customer emails with a professional tone, I’ll handle it so you can focus on growth. Availability: I’m available full-time with a stable internet connection and laptop setup. I can adapt to US/EU time zones with advance notice. I’m based in Kenya but work fully remote, and I’m committed to long-term contracts where I can learn your business and become a trusted part of your team. Why hire me? Because I’m not just looking for “any job” - I’m looking for clients I can support for months or years. I bring healthcare-level attention to detail + education-level communication + VA-level organization. If you want a Virtual Assistant who treats your business like her own, keeps things tidy behind the scenes, and delivers consistent, high-quality work on time, let’s connect. I’d be proud to lighten your workload and help your business run smoother.

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Hire Anne for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare