Ciccio M. – VIRTUALASSISTANT|SOCIALMEDIAMANAGER|BNBPROPERTYMANAGER|MEDICALCONSULTANT|CONTENTWRITTER|BLOG|ETSY

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VIRTUALASSISTANT|SOCIALMEDIAMANAGER|BNBPROPERTYMANAGER|MEDICALCONSULTANT|CONTENTWRITTER|BLOG|ETSY

My name is Francis Mutati and and I am a multi-disciplinary professional providing high-level support at the intersection of operations, creativity, and technology. With a background spanning Medical Consulting, Real Estate, and E-commerce, I specialize in building the systems and content that allow businesses to scale. I don't just "do the work"—I optimize the workflow. My "technical edge" involves using no-code automation to bridge the gap between your data (Airtable), your creative assets (Canva), and your storefronts (Shopify/Etsy), ensuring maximum ROI with minimum manual effort. Core Domains of Expertise 1. E-commerce & Social Commerce Management Shopify & Etsy: End-to-end store management, including SEO-optimized product listings, inventory syncing, and order fulfillment. Expert in Etsy SEO (eRank/Alura) and Shopify app integrations. Facebook & Instagram Shops: Setting up and managing synced catalogs, creating "shoppable" content, and managing community engagement to drive sales. 2. Specialized Virtual Assistance & Operations Real Estate: CRM management (KVCore/LionDesk), lead nurturing, and property listing coordination. Medical Consulting: Patient scheduling, HIPAA-compliant data handling, and administrative consultancy. Executive Support: Complex calendar management, inbox zero, and high-level project coordination. 3. Creative Content & Design Graphic Design (Canva): Creating high-conversion brand kits, social media templates, and marketing collateral. Skilled in Bulk Create workflows for high-volume content production. Writing & SEO: Expert blog writing, ghostwriting, and SEO-driven copywriting for landing pages and newsletters. Social Media Management: Strategy and execution for TikTok and Instagram, focusing on engagement metrics and brand authority. 4. The "Technical Edge" (Automation & Systems) Workflow Integration: Connecting Airtable, n8n, Make, and Zapier to automate repetitive tasks. Database Architecture: Building custom Airtable Bases to act as the "Single Source of Truth" for your business data. The Technical Stack Category Tools Automation n8n, Make (Integromat), Zapier Design Canva (Pro), Adobe Suite, Figma E-commerce Shopify, Etsy, Meta Business Suite, Printify CRM/DB Airtable, HubSpot, Salesforce, KVCore Admin Google Workspace, Microsoft 365, QuickBooks, Xero Writing/SEO WordPress, Ghost, Jasper, SurferSEO Key Project Highlights Omnichannel Automation: Built a custom workflow connecting an Airtable database to Canva via M[hidden], automatically generating and scheduling 30+ social media posts in minutes. E-commerce Growth: Optimized an Etsy storefront using advanced SEO, resulting in a 40% increase in organic search visibility within 60 days. Medical Admin Efficiency: Redesigned a medical consultancy’s intake system, reducing patient onboarding time by 50% through automated form integration. Real Estate Lead Gen: Managed a high-volume CRM, maintaining a 98% response rate and increasing lead-to-appointment conversion by 20%. Why Clients Choose Me • Strong written and verbal communication skills • Highly organized and deadline-driven • Calm under pressure and solution-oriented • Quick learner and adaptable to new tools and systems • Professional, trustworthy, and proactive • Experience working with international clients • Able to work independently with minimal supervision ⸻ My Work Approach I understand that every business is different, which is why I take time to understand your systems, goals, and expectations. I focus on clarity, consistency, and proactive communication so tasks are handled efficiently and nothing falls through the cracks. Whether you need help for a few hours a day, part-time support, or full-time assistance, I’m committed to delivering reliable, high-quality work that supports long-term growth. Tools & Platforms I Use .Chatgpt • Google Workspace (Docs, Sheets, Calendar) • Microsoft Office • Canva • HubSpot, Zendesk, Freshdesk • Airbnb platform • Social media scheduling tools • Project management tools (Trello, Notion, Asana, ClickUp) ⸻ Availability I’m currently available for full -time position, short-term or long-term projects and open to working with startups, small businesses, property teams, and established companies If you’re looking for a Virtual Assistant who is dependable, organized, and genuinely invested in helping your business grow, I’d be happy to support you.

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Hire Ciccio for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for Real Estate, VA for Property Management