Catherine A. - Virtual Assistant | Customer Support

Kenya

per hour

$800

per month

4.7(0 reviews)

Kenya

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed77 WPM

📶 Connection59 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Catherine

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Catherine A.

A Kenya-based virtual assistant | customer support, Catherine combines 10+ years of experience with a 4.7-star track record. Skilled in Customer Service and 3 other areas including Data Entry, Virtual Assistant, Travel Planning. Hire Catherine at $5/hr or $800/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Catherine's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Support

I am a customer-focused and detail-oriented professional with over 1 year of experience in call center operations, front desk management, sales support, and client relations. Proven ability to handle high-volume inquiries, resolve complaints efficiently, and maintain strong customer relationships. Skilled in CRM systems, communication, problem-solving, and maintaining professionalism in fast-paced environments. I am also a certified Virtual Assistant with ALX Africa, with a special interest in customer support VA work.

Hourly Rate

$800

Monthly (Est.)

Part-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Virtual Assistant Travel Planning Calendar Management Chat Support Email Support Meeting Management Data Annotation Inbox Organization

Languages

EnglishFilipino

Industries Supported

Hire Catherine for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👨‍💻

Kevin Anderson - 4 months ago

Digital Marketing

Best hire we've made this year. Quality work every single time.

Frequently Asked Questions about Catherine A.

Can I interview Catherine before hiring?

Absolutely! You can request a video interview with Catherine before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Catherine work in?

Catherine is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Catherine work full-time and weekends?

Yes, Catherine is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Catherine use?

Catherine is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Catherine start?

Catherine can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Catherine sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Catherine to sign. This ensures your confidential business information stays protected.