Joel Z. - Virtual Assistant | Customer Support

Q: Can I interview Joel before hiring?

Absolutely! You can request a video interview with Joel before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Joel work in?

Joel is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Joel work full-time and weekends?

Yes, Joel is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Joel use?

Joel is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Joel start?

Joel can typically start within 24-48 hours after you finalize the contract.

Q: Does Joel sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Joel to sign.

Philippines

per hour

$1,120

per month

4.8(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed65 WPM

📶 Connection89 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate99%

Meet Joel

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Hourly Rate ($)

Hours per Week

How to Hire Joel

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Joel Z.

Joel specializes in | customer support work, backed by 5 years in the field. Joel handles Social Media Management and Customer Service, plus Customer Support and Data Analytics. Book Joel for $7/hr - full-time monthly rate is $1,120.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Joel's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Support

I currently work in customer support and administrative operations, handling customer calls and inquiries, resolving issues, assisting with billing concerns, processing orders, and identifying upselling opportunities when appropriate. I also manage company emails by organizing inboxes, responding to customer concerns, and filtering spam messages. Part of my role includes coordinating and communicating with partner businesses and associated companies, maintaining professional relationships, and supporting day-to-day operations. I regularly create and post content on LinkedIn and monitor incoming fax communications. In addition, I assist with spreadsheet-related tasks such as data entry, sorting, cleaning, organization, and general data management to help maintain accurate and efficient records.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Customer Service Customer Support Data Analytics Data Entry Email Handling

Languages

EnglishFilipino

Industries Supported

Hire Joel for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

👴

Robert Miller - 1 month ago

Global Imports

Fast, reliable, and always delivers quality work. Couldn't ask for more.

Frequently Asked Questions about Joel Z.

Can I interview Joel before hiring?

Absolutely! You can request a video interview with Joel before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Joel work in?

Joel is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Joel work full-time and weekends?

Yes, Joel is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Joel use?

Joel is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Joel start?

Joel can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Joel sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Joel to sign. This ensures your confidential business information stays protected.