Duke O. - Virtual Assistant | Sales Support & Customer Success Specialist

Kenya

per hour

$800

per month

4.8(0 reviews)

Kenya

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed46 WPM

📶 Connection58 Mbps

✅ Success Rate100%

Meet Duke

Hire Duke

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Duke

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Duke O.

Duke works as a dedicated virtual assistant | sales support & customer success specialist with 5 years of professional experience. Duke focuses on Customer Service, Customer Support, Order Processing, Phone Support for clients worldwide. Available at $5 hourly ($800 monthly based on full-time hours).

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Duke's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Sales Support & Customer Success Specialist

Customer-focused Virtual Assistant, Sales Support & Customer Success Specialist with over 5 years of experience supporting customers and sales teams through phone, email, chat, and other communication channels. I have worked with U.S.-based clients, handling customer inquiries, resolving complaints, processing orders and payments, following up with leads, and making sure customers receive timely and helpful support. I’m confident speaking with customers, understanding their needs, and finding practical solutions while keeping the conversation professional and friendly. I also have experience with CRM and customer service platforms including Zendesk, Freshdesk, Gorgias, Intercom, and HubSpot, as well as tools such as Shopify and SamCart. What I bring to a role is reliability, strong communication, attention to detail, and a genuine focus on the customer. I can support day-to-day operations, keep customer information organized, follow up on leads and orders, assist with sales, and help turn good customer experiences into long-term relationships. I work well under pressure, learn new systems quickly, and take ownership of tasks from start to finish.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Order Processing Phone Support Virtual Assistant Sales Cold Calling Chat Support Appointment Setter E-Commerce and Sales Support

Languages

EnglishFilipino

Industries Supported

Hire Duke for: VA for SaaS, VA for E-commerce, VA for Retail, VA for B2B, VA for Real Estate

Client Reviews

👧

Rachel Taylor - 4 months ago

Fashion Retail

Incredible attention to detail. Duke never misses a thing!

Frequently Asked Questions about Duke O.

Can I interview Duke before hiring?

Absolutely! You can request a video interview with Duke before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Duke work in?

Duke is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Duke work full-time and weekends?

Yes, Duke is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Duke use?

Duke is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Duke start?

Duke can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Duke sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Duke to sign. This ensures your confidential business information stays protected.