Alex d. - Real Estate & Operations VA | Executive, Mortgage & Property Support

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Real Estate & Operations VA | Executive, Mortgage & Property Support

I am a Virtual Assistant and Operations Support professional with 11 years of experience working remotely with U.S.-based businesses. For the past 6 years, I have supported a California real estate and mortgage business, where my responsibilities expanded from administrative support into mortgage processing, real estate operations, client coordination, property management support, and workflow organization. My experience includes CRM and database management, email and calendar coordination, client and vendor follow-ups, document preparation and organization, transaction support, loan processing assistance, deadline tracking, research, appointment scheduling, and maintaining operational records. I am comfortable communicating professionally with U.S. clients, lenders, escrow and title companies, vendors, tenants, and other third parties. I also have experience supporting approximately 25–30 rental properties using TenantCloud, including rent collection tracking, tenant communication, vendor coordination, and general rental administration. I have also supported Airbnb and short-term rental operations. One of my strongest skills is creating structure behind busy operations. I build trackers, checklists, SOPs, templates, and workflows that make responsibilities easier to monitor and reduce the need for constant follow-up. My goal is not simply to complete assigned tasks, but to understand the operation, take ownership of my responsibilities, identify what needs attention, and follow things through to completion. I am experienced with Google Workspace, Microsoft Office, Excel and Google Sheets, Follow Up Boss, Top Producer, M[hidden], Trello, TenantCloud, Canva, CapCut, ChatGPT, Claude, CRM systems, and multiple U.S. mortgage lender portals. I am also comfortable learning new software and adapting to established processes. I have a professional home-office setup with three monitors, reliable high-speed fiber internet, and generator backup. I am accustomed to working U.S. business hours and am currently looking for a stable, long-term opportunity where I can contribute as a reliable member of the team.

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Hire Alex for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for Blogs, VA for SaaS