Naomi W. - Virtual Assistant

Kenya

$5.50

per hour

$880

per month

4.6(0 reviews)

Kenya

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed38 WPM

📶 Connection39 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Naomi

1
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2
Request an interview
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3
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Weekly billing, cancel anytime

About Naomi W.

Naomi specializes in administrative work, backed by 3 years in the field. Naomi handles Zendesk and Customer Service, plus Customer Support and Email Handling. Book Naomi for $5.5/hr - full-time monthly rate is $880.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Naomi's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant

Core Responsibilities: Travel Operations & Booking Management: Manage the complete booking lifecycle, including conducting complex flight searches, processing check-ins, and distributing digital boarding passes. Secure and download official travel documentation (e-tickets, itineraries) for all personnel. Coordinate travel logistics for senior staff, managing specific itineraries and ensuring backup options are available for high-priority routes. Group Administration & System Access: Create and manage digital groups or communication channels, ensuring all members are added, and permissions are configured correctly (e.g., granting admin access). Troubleshoot system access issues, logging into accounts to verify admin status, and escalating to the relevant internal departments (e.g., Finance/IT) when access cannot be obtained. Data Reconciliation & Auditing: Perform daily and weekly audits to reconcile travel expenses and bookings. Ensure that all flight bookings (including those for leadership and specific project teams) are logged accurately by cross-referencing previous day chat logs and communications. Assist with invoice verification and processing for the finance department. Proactive Planning & Support:

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Zendesk Customer Service Customer Support Email Handling Marketing Strategy

Languages

EnglishFilipino

Industries Supported

Hire Naomi for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

🧑‍💻

Matthew Robinson - 6 months ago

Tech Consulting

Smart, efficient, and always goes the extra mile. Fantastic!

Portfolio

Frequently Asked Questions about Naomi W.

Can I interview Naomi before hiring?

Absolutely! You can request a video interview with Naomi before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Naomi work in?

Naomi is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Naomi work full-time and weekends?

Yes, Naomi is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Naomi use?

Naomi is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Naomi start?

Naomi can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Naomi sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Naomi to sign. This ensures your confidential business information stays protected.