Dejan M. - Virtual Assistant

Philippines

per hour

$480

per month

4.1(0 reviews)

Philippines

Member since April 2024

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed35 WPM

📶 Connection69 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Dejan

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About Dejan M.

Dejan works as a dedicated virtual assistant with 2 years of professional experience. Dejan focuses on Salesforce Commerce Cloud, Communications, Customer Service, Customer Support for clients worldwide. Available at $3 hourly ($480 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Dejan's Rate

$480/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant

Are you looking for someone to make your life easier, free up your valuable time, and keep you on track to get your stuff done? Thankfully, I love organizing and helping other people with the skills I've mastered for years that will get those boring everyday things done in an efficient way. Below are the experiences I have as a Customer Service / Virtual Assistant: I have background with travel and hospitality. I worked with Hilton hotels. My main job responsibilities are assisting clients to - Book their hotel room reservations - Answering general inquires, - Assisting with clients request for example, cancellation or modification. - Assisting with arrangement of events at the hotel. I have also worked as a Technical support representative at Bell Canada, I am responsible with helping clients: - Reading invoices - Billing explanation - Billing disputes _ Troubleshooting technical issues for household services and mobile services, - Updating clients profile, transfer of services, cancellation. - Answering general inquiries. I worked as a Lead generator for a credit repair company as a freelancer and here are my job responsibilities: -Handling emails -Statement of accounts (daily sales and monthly sales report) -Lead Generator -Lead management -Overall customer service which includes answering phone calls, general inquiries, and other administrative related tasks. Additional knowledge and skills: - Flexible, fast learner and efficient on assigned tasks. - Proficient in Microsoft Office Applications. (Word, Excel, ) and familiar with google docs - Experienced with CRM tools like Salesforce, Forth CRM - Attentive to details and concerned with quality of my output. - Ensures tasks are completed correctly and on time. - Multi-tasking. - Fact Checking. - Applications used to communicate: Email, skype, dialpad (to make phone calls)

Hourly Rate

$480

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Salesforce Commerce Cloud Communications Customer Service Customer Support Data Entry Technical Support CRM Customer Experience Appointment Setting Administrative Support

Languages

EnglishFilipino

Industries Supported

Hire Dejan for: VA for B2B, VA for SaaS, VA for Real Estate, VA for E-commerce, VA for Retail

Client Reviews

🎵

Brandon Perez - 11 months ago

Music Production

Creative and organized. Keeps our projects running smoothly.

Portfolio

Frequently Asked Questions about Dejan M.

Can I interview Dejan before hiring?

Absolutely! You can request a video interview with Dejan before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Dejan work in?

Dejan is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Dejan work full-time and weekends?

Yes, Dejan is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Dejan use?

Dejan is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Dejan start?

Dejan can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Dejan sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Dejan to sign. This ensures your confidential business information stays protected.