Goodness P. - Virtual Assistant/Customer Service Representative

Nigeria

$4.00

per hour

$640

per month

4.8(0 reviews)

Nigeria

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed67 WPM

📶 Connection53 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Goodness

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Goodness P.

Goodness works as a dedicated virtual assistant/customer service representative with 6 years of professional experience. Goodness focuses on Communications, Customer Service, Customer Support, Telecommunications Engineering for clients worldwide. Available at $4 hourly ($640 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Goodness's Rate

$640/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant/Customer Service Representative

Results-driven Customer Support Specialist with 5 years of experience delivering high-tier inbound and outbound support across international workflows. Proven track record of managing multi-channel operations—including live chat, email, and cloud telephony (Aircall, CC5)—while maintaining high customer satisfaction (95%+ CSAT) and strict SLA compliance. Experienced in e-commerce customer support, order troubleshooting on platforms like Shopify and Checkout Champ, and cross-functional team workflows. Adept at leveraging modern CRMs and project management tools under high-volume pressure. Operating from West Africa Time (GMT+1), I am fully available for flexible and global shifts.

$4.00

Hourly Rate

$640

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Communications Customer Service Customer Support Telecommunications Engineering Customer Experience Chat Support Email Support Sales Representative

Languages

EnglishFilipino

Industries Supported

Hire Goodness for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

🧑‍💻

Matthew Robinson - 6 months ago

Tech Consulting

Smart, efficient, and always goes the extra mile. Fantastic!

Portfolio

Frequently Asked Questions about Goodness P.

Can I interview Goodness before hiring?

Absolutely! You can request a video interview with Goodness before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Goodness work in?

Goodness is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Goodness work full-time and weekends?

Yes, Goodness is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Goodness use?

Goodness is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Goodness start?

Goodness can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Goodness sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Goodness to sign. This ensures your confidential business information stays protected.