Franca E. - Administrative Virtual Assistant/ Customer Support

Nigeria

$5.50

per hour

$880

per month

4.8(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed33 WPM

📶 Connection64 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Franca

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Franca E.

With 4 years of hands-on experience, Franca brings proven expertise as a administrative virtual assistant/ customer support . Core competencies include Social Media Management, Customer Service, Customer Support, Virtual Assistant. Rates: $5.5/hour or $880/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Franca's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Administrative Virtual Assistant/ Customer Support

I am a reliable, customer-focused Virtual Assistant and Support Professional with 4+ years of experience managing inquiries, optimizing daily workflows, and delivering top-tier administrative support. My expertise includes Omni channel customer communication (phone, email, and chat support), appointment scheduling, data entry, CRM management, client follow-ups, and resolving customer concerns with empathy and poise. I have hands-on experience using tools like Zoho, HubSpot, Calendly, Asana, Trello, and Canva. Organized, proactive, and detail-oriented, I excel at working independently in remote environments. I am committed to helping businesses streamline operations, boost efficiency, and elevate the customer experience. If you are looking for a dependable Virtual Assistant who takes initiative, communicates clearly, and genuinely cares about your brand reputation, I’d love to support your team. Let’s connect!

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Customer Service Customer Support Virtual Assistant Email Management Scheduling and Calendar Management Basic Photo Editor

Languages

EnglishFilipino

Industries Supported

Hire Franca for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

👨‍💼

David Thompson - 1 month ago

E-commerce Solutions

Professional, efficient, and a pleasure to work with. Will hire again!

Frequently Asked Questions about Franca E.

Can I interview Franca before hiring?

Absolutely! You can request a video interview with Franca before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Franca work in?

Franca is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Franca work full-time and weekends?

Yes, Franca is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Franca use?

Franca is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Franca start?

Franca can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Franca sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Franca to sign. This ensures your confidential business information stays protected.