Kelvin M. - Customer service advisor

Kenya

per hour

$960

per month

4.4(0 reviews)

Kenya

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed38 WPM

📶 Connection32 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Kelvin

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Kelvin M.

Kelvin specializes in customer service advisor work, backed by 3 years in the field. Kelvin handles Customer Support and Customer Experience, plus Customer Retention. Book Kelvin for $6/hr - full-time monthly rate is $960.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Kelvin's Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer service advisor

With over three years of experience in customer service having worked as a customer service representative at CCI Kenya, I have developed exceptional interpersonal and excellent communication skills. I pride myself in maintaining professionalism, and I am confident in my ability to provide polished service. I am committed to customer satisfaction and exceptional service. I am able to anticipate customer needs, diagnose and solve customer problems while maintaining a good customer experience.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Support Customer Experience Customer Retention

Languages

EnglishFilipino

Industries Supported

Hire Kelvin for: VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

👨‍💼

David Thompson - 1 month ago

E-commerce Solutions

Professional, efficient, and a pleasure to work with. Will hire again!

Frequently Asked Questions about Kelvin M.

Can I interview Kelvin before hiring?

Absolutely! You can request a video interview with Kelvin before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Kelvin work in?

Kelvin is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Kelvin work full-time and weekends?

Yes, Kelvin is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Kelvin use?

Kelvin is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Kelvin start?

Kelvin can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Kelvin sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Kelvin to sign. This ensures your confidential business information stays protected.