James M. - Customer service manager/Virtual assistant

Kenya

$5.50

per hour

$880

per month

4.8(0 reviews)

Kenya

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed33 WPM

📶 Connection68 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire James

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About James M.

James works as a dedicated customer service manager/virtual assistant with 10+ years of professional experience. James focuses on Product Descriptions, Customer Service, Customer Support, Management Consulting for clients worldwide. Available at $5.5 hourly ($880 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

James's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer service manager/Virtual assistant

Results-driven professional with 15+ years of experience in banking operations, business strategy and customer relationship management. Proven ability to oversee business operations, implement growth strategies and ensure efficient management of costs and operations. Skilled in guiding startups and businesses on growth strategies, enhancing profitability and ensuring regulatory compliance. Adept at managing staff performance, driving service delivery and fostering positive working environments to achieve high levels of customer satisfaction and operational excellence. Eager to contribute expertise to a forward-thinking organization.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Product Descriptions Customer Service Customer Support Management Consulting PeopleSoft Performance Management Administrative Support Competitive Analysis Marketing Management Claims Audits and Compliance

Languages

EnglishFilipino

Industries Supported

Hire James for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Healthcare

Client Reviews

🚚

Timothy Young - 7 months ago

Logistics Co

Great work and communication. Delivers consistently good results.

Portfolio

Frequently Asked Questions about James M.

Can I interview James before hiring?

Absolutely! You can request a video interview with James before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does James work in?

James is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can James work full-time and weekends?

Yes, James is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does James use?

James is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can James start?

James can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does James sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to James to sign. This ensures your confidential business information stays protected.