Ogoro V. - Customer Support Specialist | Contact Center & Client Experience

Nigeria

$10.70

per hour

$1,712

per month

4.4(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed74 WPM

📶 Connection72 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Ogoro

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Ogoro V.

With 3 years of hands-on experience, Ogoro brings proven expertise as a customer support specialist | contact center & client experience . Core competencies include Customer Service, Customer Support, Phone Support, Time Management. Rates: $10.7/hour or $1,712/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Ogoro's Rate

$1,712/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist | Contact Center & Client Experience

I am a customer support professional with 3+ years of experience in high-volume contact center operations, helping customers resolve issues efficiently while delivering a positive experience. I am skilled in phone and email support, active listening, problem-solving, complaint handling, CRM documentation, follow-ups, and escalation management. In my current role, I handle 60+ customer inquiries daily and consistently focus on accuracy, empathy, and timely resolution. I am comfortable working under pressure, managing multiple priorities, and communicating with different types of customers. I bring strong attention to detail, reliability, and a customer-first approach to every client interaction.

$10.70

Hourly Rate

$1,712

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Phone Support Time Management Combinatorial Problem Solving CRM Customer Retention Complaint Management Email Support Communication Management

Languages

EnglishFilipino

Industries Supported

Hire Ogoro for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Sales Teams, VA for Real Estate

Client Reviews

🛡️

Patrick Green - 9 months ago

Insurance Agency

Handles sensitive data with care and professionalism. Excellent!

Frequently Asked Questions about Ogoro V.

Can I interview Ogoro before hiring?

Absolutely! You can request a video interview with Ogoro before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Ogoro work in?

Ogoro is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Ogoro work full-time and weekends?

Yes, Ogoro is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Ogoro use?

Ogoro is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Ogoro start?

Ogoro can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Ogoro sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ogoro to sign. This ensures your confidential business information stays protected.