Whitney A. - Customer Support

Kenya

$5.50

per hour

$880

per month

4.5(0 reviews)

Kenya

Member since July 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed71 WPM

📶 Connection97 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Whitney

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2
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About Whitney A.

Whitney specializes in customer support work, backed by 3 years in the field. Whitney handles Social Media Management and Research, plus Customer Support and Data Entry. Book Whitney for $5.5/hr - full-time monthly rate is $880.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Whitney's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support

I am a dedicated and customer-focused Customer Support Specialist and Virtual Assistant with a passion for delivering exceptional service and helping businesses operate more efficiently. I have strong communication, problem-solving, and organisational skills, enabling me to manage customer enquiries, resolve issues promptly, and build positive client relationships. I am experienced in handling email, live chat, and phone support, managing calendars and appointments, data entry, internet research, document preparation, and other administrative tasks. I am highly organised, detail-oriented, and capable of multitasking while maintaining accuracy and meeting deadlines. I am proficient in using productivity and communication tools such as Microsoft Office, Google Workspace, Zoom, Slack, and CRM systems, and I adapt quickly to new software and processes. I am committed to maintaining confidentiality, providing professional support, and ensuring every customer receives a positive experience. Clients can rely on me to reduce their administrative workload, provide responsive and empathetic customer service, improve operational efficiency, and represent their business with professionalism and integrity. I am a proactive team player who takes initiative, learns quickly, and consistently strives to exceed expectations while contributing to business growth.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Research Customer Support Data Entry Virtual Assistant CRM Project Management Travel Management Scheduling and Calendar Management AI Automation

Languages

EnglishFilipino

Industries Supported

Hire Whitney for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for Insurance, VA for Healthcare

Client Reviews

👧

Rachel Taylor - 4 months ago

Fashion Retail

Incredible attention to detail. Whitney never misses a thing!

Frequently Asked Questions about Whitney A.

Can I interview Whitney before hiring?

Absolutely! You can request a video interview with Whitney before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Whitney work in?

Whitney is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Whitney work full-time and weekends?

Yes, Whitney is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Whitney use?

Whitney is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Whitney start?

Whitney can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Whitney sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Whitney to sign. This ensures your confidential business information stays protected.