Misturah I. - Executive Virtual Assistant | Administrative Support | Customer Service | 6+ Years

Nigeria

per hour

$1,120

per month

4.8(0 reviews)

Nigeria

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed64 WPM

📶 Connection59 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Misturah

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About Misturah I.

A Nigeria-based executive virtual assistant | administrative support | customer service | 6+ years, Misturah combines 6 years of experience with a 4.8-star track record. Skilled in Zendesk and 3 other areas including Customer Support, Data Entry, Calendar Management. Hire Misturah at $7/hr or $1,120/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Misturah's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Executive Virtual Assistant | Administrative Support | Customer Service | 6+ Years

I am an Executive Virtual Assistant, Administrative Support and Customer Service professional with 6+ years of experience supporting senior leadership and coordinating operations across large-scale organisations. In my most recent role at a Private Educational Institution in Lagos, Nigeria, I simultaneously supported 3 executives, managed workflows for 600+ learners, led a team of 10 staff, and coordinated 450+ stakeholders with zero missed deadlines. I specialise in executive calendar and inbox management, customer support operations, workflow automation, and administrative systems that keep teams organised and leaders focused. I work well independently, communicate proactively, and adapt quickly to new tools and processes. What I bring to your business: ◦ Executive calendar management across multiple time zones, with full conflict resolution and meeting preparation ◦ Email inbox triage, prioritisation, and drafting, reducing response time across all priority workflows ◦ Customer support via email, chat, and ticketing systems (Zendesk, HubSpot), with CRM updates and escalation handling ◦ Workflow automation using Zapier and Make, connecting apps and eliminating manual, repetitive tasks ◦ SOP creation using Scribe and Notion, so your processes are documented and repeatable ◦ Async team coordination using Slack, Loom, Fathom, and Trello, keeping remote teams aligned without constant meetings Tools I work with daily: Google Workspace, Zendesk, HubSpot, Zapier, Make, Trello, Notion, Slack, Loom, Fathom, Scribe, Zoom, Calendly, Canva. Available immediately and ready to start fast. I hold certifications from Google, HubSpot, Coursera, and LinkedIn Learning, and I adapt quickly to any tools your team already uses. Portfolio: misturah-[hidden][hidden] LinkedIn: [hidden]/in/ibrahim-misturah-va

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Zendesk Customer Support Data Entry Calendar Management HubSpot Administrative Support Google Workspace Email Management Trello CRM Management

Languages

EnglishFilipino

Industries Supported

Hire Misturah for: VA for Insurance, VA for Healthcare, VA for Finance, VA for Law Firms, VA for Small Business

Client Reviews

🐕

Samantha Adams - 9 months ago

Pet Services

Misturah is organized, proactive, and incredibly helpful!

Frequently Asked Questions about Misturah I.

Can I interview Misturah before hiring?

Absolutely! You can request a video interview with Misturah before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Misturah work in?

Misturah is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Misturah work full-time and weekends?

Yes, Misturah is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Misturah use?

Misturah is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Misturah start?

Misturah can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Misturah sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Misturah to sign. This ensures your confidential business information stays protected.