Ismael L. - IT Support Technician | Remote Technical Support | Customer Service

Uruguay

per hour

$800

per month

4.7(0 reviews)

Uruguay

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed57 WPM

📶 Connection48 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Ismael

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Ismael L.

With 5 years of hands-on experience, Ismael brings proven expertise as a it support technician | remote technical support | customer service. Core competencies include Customer Service, Data Entry, Technical Support, Time Management. Rates: $5/hour or $800/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Ismael's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

IT Support Technician | Remote Technical Support | Customer Service

Motivated IT Support Technician with experience in technical troubleshooting, hardware and software support, and customer service. Skilled at assisting users, resolving technical issues, and communicating clearly in remote environments. Adaptable, dependable, and eager to contribute to a professional team while continuing to develop technical and customer support expertise. Strong focus on user satisfaction, efficiency, and attention to detail.

Hourly Rate

$800

Monthly (Est.)

Part-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Technical Support Time Management Virtual Assistant Combinatorial Problem Solving Calendar Management Administrative Support Email Management Virtual Assistance and Client Support

Languages

EnglishFilipino

Industries Supported

Hire Ismael for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👨‍💼

David Thompson - 1 month ago

E-commerce Solutions

Professional, efficient, and a pleasure to work with. Will hire again!

Frequently Asked Questions about Ismael L.

Can I interview Ismael before hiring?

Absolutely! You can request a video interview with Ismael before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Ismael work in?

Ismael is based in Uruguay and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Ismael work full-time and weekends?

Yes, Ismael is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Ismael use?

Ismael is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Ismael start?

Ismael can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Ismael sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ismael to sign. This ensures your confidential business information stays protected.