Timothy W. - Operations Manager | Technical Virtual Assistant | Customer Success Lead

Kenya

per hour

$1,280

per month

4.8(0 reviews)

Kenya

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed37 WPM

📶 Connection87 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Timothy

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2
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About Timothy W.

A Kenya-based operations manager | technical virtual assistant | customer success lead, Timothy combines 4 years of experience with a 4.8-star track record. Skilled in Business Intelligence and 3 other areas including Database Administration, Technical Support, Virtual Assistant. Hire Timothy at $8/hr or $1,280/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Timothy's Rate

$1,280/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Operations Manager | Technical Virtual Assistant | Customer Success Lead

Results-driven Operations Manager and Virtual Assistant with a strong foundation in customer success, technical support, and data security. Currently serving as Customer Support Lead at Dansaf Logistics Ltd, managing complex workflows, team coordination, and client relations. Possesses a unique intersection of operational expertise and cybersecurity proficiency, certified as a CompTIA Security+ professional. Expert at implementing data security protocols, optimizing remote workflows, and leveraging automation to increase productivity. Developer of SentinelIQ, a Business Security Intelligence platform focused on automated compliance and data integrity. Core competencies include: 1.Operations Management: Streamlining processes, project coordination, and cross-functional team leadership. 2.Customer Success: Delivering high-touch support, conflict resolution, and maintaining high client satisfaction ratings. 3.Technical Proficiency: Advanced data security, system monitoring, and ICT infrastructure management. 4.Remote Collaboration: Experienced in asynchronous communication, digital workspace configuration (Instagram/YouTube), and cloud-based task management. Dedicated to providing secure, efficient, and scalable support for founders and remote-first teams.

Hourly Rate

$1,280

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Business Intelligence Database Administration Technical Support Virtual Assistant Project Management Administrative Support Google Workspace Customer Service Support Operations Management Cybersecurity

Languages

EnglishFilipino

Industries Supported

Hire Timothy for: VA for Agencies, VA for Startups, VA for Tech Companies, VA for Law Firms, VA for Healthcare

Client Reviews

🧑‍💻

Matthew Robinson - 6 months ago

Tech Consulting

Smart, efficient, and always goes the extra mile. Fantastic!

Frequently Asked Questions about Timothy W.

Can I interview Timothy before hiring?

Absolutely! You can request a video interview with Timothy before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Timothy work in?

Timothy is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Timothy work full-time and weekends?

Yes, Timothy is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Timothy use?

Timothy is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Timothy start?

Timothy can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Timothy sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Timothy to sign. This ensures your confidential business information stays protected.