Ma. K. - Virtual Assistant | Customer Support | Chargeback Specialist

Philippines

per hour

$960

per month

4.3(0 reviews)

Philippines

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed37 WPM

📶 Connection90 Mbps

✅ Success Rate97%

Meet Ma.

Hire Ma.

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Ma.

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Ma. K.

Ma. specializes in | customer support | chargeback specialist work, backed by 1 years in the field. Ma. handles Customer Support and Virtual Assistant, plus CRM and Administrative Support. Book Ma. for $6/hr - full-time monthly rate is $960.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Ma.'s Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Support | Chargeback Specialist

Hello! I'm Katrina, a detail-oriented Virtual Assistant from the Philippines with experience in administrative support, customer service, chargeback dispute assistance, and data management. I help businesses stay organized by managing administrative tasks, maintaining accurate records, handling customer inquiries, and supporting daily operations. I have experience supporting chargeback dispute cases, along with bookkeeping tasks, email communication, spreadsheets, and e-commerce support, allowing me to adapt quickly to different workflows and business needs. I am proficient in: Virtual Assistance Customer Support (Email & Chat) Chargeback & Dispute Support Data Entry and Data Management Internet & Market Research Microsoft Excel and Google Sheets Email Management Calendar Management Bookkeeping Support File Organization Report Preparation CRM and E-commerce Support Administrative Assistance I'm a fast learner, organized, dependable, and committed to delivering accurate work while meeting deadlines. With a Bachelor's degree in Management Accounting and hands-on experience in administrative and accounting support, I bring strong attention to detail and a willingness to learn new tools and processes. If you're looking for someone who communicates well, pays attention to detail, and is eager to contribute to your business, I'd be happy to support your team.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

1 years

Experience

Jobs Done

Skills & Expertise

Customer Support Virtual Assistant CRM Administrative Support Google Workspace Email Management E-Commerce Support Virtual Assistance and Client Support IT Dispatching Microsoft 365

Languages

EnglishFilipino

Industries Supported

Hire Ma. for: VA for Sales Teams, VA for Real Estate, VA for SaaS, VA for Law Firms, VA for Healthcare

Client Reviews

🍽️

Melissa Stewart - 1 year ago

Catering Business

Great support for our event coordination. Ma. is a team player!

Frequently Asked Questions about Ma. K.

Can I interview Ma. before hiring?

Absolutely! You can request a video interview with Ma. before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Ma. work in?

Ma. is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Ma. work full-time and weekends?

Yes, Ma. is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Ma. use?

Ma. is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Ma. start?

Ma. can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Ma. sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ma. to sign. This ensures your confidential business information stays protected.